{"id":623,"date":"2024-09-29T08:33:03","date_gmt":"2024-09-29T08:33:03","guid":{"rendered":"https:\/\/mun.rak.ae\/?page_id=623"},"modified":"2024-10-04T08:00:21","modified_gmt":"2024-10-04T08:00:21","slug":"customer-happiness-center","status":"publish","type":"page","link":"https:\/\/mun.rak.ae\/home\/rak-municipality\/organizational-structure\/customer-happiness-center\/","title":{"rendered":"Customer Happiness Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"623\" class=\"elementor elementor-623\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24accdf0 e-flex e-con-boxed e-con e-parent\" data-id=\"24accdf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f01a8f3 elementor-widget elementor-widget-text-editor\" data-id=\"6f01a8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"908\" height=\"516\" class=\"wp-image-636\" src=\"https:\/\/mun.rak.ae\/wp-content\/uploads\/2024\/09\/CustomersHappiness.jpg\" alt=\"\" srcset=\"https:\/\/mun.rak.ae\/wp-content\/uploads\/2024\/09\/CustomersHappiness.jpg 908w, https:\/\/mun.rak.ae\/wp-content\/uploads\/2024\/09\/CustomersHappiness-300x170.jpg 300w, https:\/\/mun.rak.ae\/wp-content\/uploads\/2024\/09\/CustomersHappiness-768x436.jpg 768w\" sizes=\"(max-width: 908px) 100vw, 908px\" \/><\/figure>\n\n<p>Ras Al Khaimah Municipality puts the customers at the forefront of their priorities, and the customer satisfaction is one of most important goals the department seeks to achieve by simplifying work procedures and the continuous development of services. The Municipality is keen to promote the level of services through the development of staff skills and improving their performance and using the latest software and following the latest systems in the area of municipal work.<\/p>\n\n<p><span style=\"text-decoration: underline;\"><strong>The Customer Service Center is directly linked to the Director-General, and is entrusted with the following tasks:<\/strong><\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Promote communication with customers and provide them with the necessary services for individuals or institutions from the government or private sector.<\/li>\n\n<li>Supervising the preparation and organization of polls measuring the level of satisfaction with the services provided to the public and dealers.<\/li>\n\n<li>Provide the dealers whether individuals or institutions or companies with all the necessary information they require either through direct contact or through the communication channels and available means.<\/li>\n\n<li>Study incoming complaints and suggestions by customers and the public regarding the provision of services by different departments through the communication with the head of the Customer Service Center.<\/li>\n<\/ul>\n\n<p><span style=\"text-decoration: underline;\"><strong>The Customer Service Center undertakes its duties through its presence in four centers: the Planning and Survey Admin &#8211; Building Admin &#8211; Public Health Admin \u2013 Lands and Properties Sector:<\/strong><\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Phone number of Customer Service Center (07 &#8211; 2466666)\u00a0<\/li>\n\n<li>Director of Customer Service Center (07\u00a0&#8211;\u00a02466666 Ext.\u00a06001)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ras Al Khaimah Municipality puts the customers at the forefront of their priorities, and the customer satisfaction is one of most important goals the department seeks to achieve by simplifying work procedures and the continuous development of services. The Municipality is keen to promote the level of services through the development of staff skills and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":546,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-623","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Happiness Center - RAK MUNC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mun.rak.ae\/home\/rak-municipality\/organizational-structure\/customer-happiness-center\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mun.rak.ae\\\/home\\\/rak-municipality\\\/organizational-structure\\\/customer-happiness-center\\\/\",\"url\":\"https:\\\/\\\/mun.rak.ae\\\/home\\\/rak-municipality\\\/organizational-structure\\\/customer-happiness-center\\\/\",\"name\":\"Customer Happiness Center - 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